1. Introduction and Acceptance
1.1 These General Terms and Conditions (“Terms”) govern your access to and use of the website neweraprop.com (“Website”) and all associated services, products, and content provided by NewEraProp (“Company”, “we”, “us”, “our”).
1.2 By accessing or using the Website, registering an account, or purchasing any product or service, you (“User”, “you”) agree to be legally bound by these Terms in their entirety. If you do not accept these Terms, you must not access or use the Website or any of our services.
1.3 These Terms should be read together with any other specific terms applicable to individual products or services — such as Challenge Terms or Funded Account Terms — which are incorporated herein by reference.
2. About Us and Our Services
2.1 NewEraProp is a proprietary trading evaluation company. We provide simulated trading evaluation programs (“Challenges”) designed to assess and develop traders’ skills.
2.2 Users who successfully complete the relevant evaluation process and satisfy our requirements may be granted access to funded trading accounts under the Company’s proprietary trading program.
2.3 NewEraProp does not provide investment advice, financial advice, or regulated financial services of any kind. Our services are evaluation and simulation tools for professional trading skill assessment only.
2.4 Trading involves significant risk, and past performance is not indicative of future results. Progression through our evaluation does not guarantee continued success, profitability, or access to further stages of the program.
3. Risk Disclosure
3.1 You acknowledge and accept that trading in financial markets, even in a simulated or evaluation environment, carries inherent risks. The Company makes no representations or warranties regarding your ability to pass any evaluation phase, achieve any particular trading result, or generate profits.
3.2 Results achieved during evaluation phases are not indicative of results that may be achieved in any funded stage or in real market conditions.
3.3 By using our services, you confirm that you understand the nature of the products offered, that you are participating voluntarily, and that you have not been induced by any guarantee of profit or success.
3.4 Any trading performance statistics, example results, or case studies presented on the Website are for illustrative purposes only and do not constitute a guarantee or prediction of future outcomes.
4. Eligibility
4.1 You must be at least 18 years of age — or the age of majority in your jurisdiction, whichever is higher — to register and use our services. By registering, you represent and warrant that you meet this requirement and have the full legal capacity to enter into binding agreements.
4.2 Our services are not available to persons located in jurisdictions where such services are restricted or prohibited by applicable law. It is your sole responsibility to ensure that your use of our services complies with all laws applicable in your jurisdiction.
4.3 The Company reserves the right to refuse service or terminate accounts at its sole discretion, including where it determines that local restrictions apply.
5. Account Registration
5.1 To access most of our services, you must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5.2 You must notify the Company immediately upon becoming aware of any unauthorised use of your account or any security breach at support@neweraprop.com.
5.3 Each individual may only maintain one active account. Creating multiple accounts to circumvent rules, exploit promotions, or gain an unfair advantage is strictly prohibited and will result in the immediate suspension or permanent closure of all implicated accounts, with no right to a refund.
6. Our Products and Challenge Programs
6.1 We offer the following primary products:
- Instant Funding — a single-phase evaluation with immediate access to funded-equivalent trading conditions upon qualification.
- Match Funding Challenge — a two-phase evaluation program consisting of a Challenge phase followed by a Funded phase, each governed by specific trading parameters.
- Challenges for Traders — a structured evaluation program designed to assess traders through defined performance criteria.
6.2 All trading during evaluation and funded phases occurs within a simulated or proprietary environment. No real market capital is deployed by the User at any stage.
6.3 Each product has specific trading rules, performance targets, risk parameters, and profit-sharing arrangements, as detailed in the applicable product-specific Terms and Conditions.
7. Payments and Fees
7.1 Access to our Challenge programs requires payment of a one-time fee as displayed on the Website at the time of purchase. All fees are stated in United States Dollars (USD) unless otherwise indicated, and currency conversion for non-USD payments is subject to exchange rate fluctuations at the time of processing.
7.2 All payments are final and non-refundable unless expressly stated otherwise in these Terms or required by applicable law.
7.3 The Company reserves the right to modify pricing for future purchases at any time, though price changes will not affect products already purchased. Payments may be subject to applicable taxes in your jurisdiction, and you are solely responsible for any such taxes.
8. No Refund Policy
8.1 All purchases made on the Website are final and non-refundable. By completing a purchase, you acknowledge and agree to this policy in full.
8.2 The Company shall not issue refunds for Challenge fees regardless of performance outcome, including but not limited to disqualification, voluntary withdrawal, account breach, or failure to meet performance targets.
8.3 The Company shall equally not be liable for any losses arising from technical issues, market conditions, or any other circumstances affecting trading performance.
9. Profit Split and Payout Policy
9.1 Traders who successfully complete the evaluation process and are granted access to a funded account become eligible to receive a share of simulated profits generated in accordance with the applicable program terms. The profit split percentage and payout schedule applicable to each product are set out in the product-specific Terms and Conditions and are subject to change for future program cycles with reasonable notice.
9.2 Payout requests are subject to the following conditions:
- the trader must have met all performance targets and complied with all trading rules during the relevant period;
- the trader must have completed any required KYC verification;
- no breach of these Terms or the applicable program rules must have occurred.
9.3 The Company reserves the right to withhold, reduce, or cancel a payout where it has reasonable grounds to suspect a violation of these Terms, pending the outcome of any internal review.
9.4 Payouts shall be processed within the timeframe specified in the applicable product terms, and the Company shall not be liable for delays caused by third-party payment processors or KYC procedures.
10. Breach, Suspension, and Reset Policy
10.1 In the event that a User breaches any trading rule or performance parameter applicable to their account — including but not limited to exceeding maximum drawdown limits, violating prohibited strategy rules, or engaging in conduct described in Section 11 — the Company may take one or more of the following actions: issue a formal warning; suspend the account pending review; permanently terminate the account; or forfeit any pending payouts.
10.2 Where permitted under the applicable product terms, a User whose account has been breached may purchase a reset in order to restart the evaluation from the beginning under the same program conditions. The availability, pricing, and conditions of resets are set out in the product-specific Terms and Conditions.
10.3 A reset does not constitute an acknowledgment of wrongdoing by the Company, nor does it entitle the User to any refund or credit in respect of the breached account.
11. Trader Conduct and Prohibited Activities
11.1 You agree to use our services solely for lawful purposes and in strict accordance with these Terms. The following activities are strictly prohibited and will result in immediate account suspension or permanent termination, forfeiture of any pending payouts, and permanent exclusion from all Company programs:
- operating multiple accounts using the same identity or in a coordinated manner to gain unfair advantages;
- hedging positions across multiple accounts held by the same individual or connected parties;
- engaging in high-frequency trading, latency arbitrage, tick scalping, news trading exploitation, grid trading in violation of program rules, or any strategy designed to exploit system weaknesses rather than genuine market analysis;
- sharing account access, credentials, or trading signals with third parties;
- using automated trading bots or Expert Advisors (EAs) in a manner that violates specific program rules;
- any form of market manipulation, fraudulent trading, or conduct designed to circumvent our evaluation criteria.
11.2 With particular regard to IP address usage, it is strictly prohibited for two or more distinct registered users to access or operate their respective accounts — whether in the Challenge or funded phase — from the same IP address. Each account must be accessed solely from network connections attributable to its registered holder.
11.3 The presence of the same IP address across accounts belonging to different individuals will be treated as evidence of prohibited conduct, including third-party account management, signal services, or coordinated trading activity, and all implicated accounts may be suspended or permanently terminated without refund.
12. Intellectual Property
12.1 All content on the Website — including but not limited to text, graphics, logos, images, data, and software — is the intellectual property of NewEraProp or its licensors and is protected by applicable intellectual property laws.
12.2 You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any content from the Website without the Company’s prior written consent. Nothing in these Terms grants you any rights in or to the Company’s intellectual property except as expressly set forth herein.
13. Privacy and Data Protection
13.1 Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference and is available at neweraprop.com.
13.2 By using our services, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy. Both parties agree to comply with all applicable data protection legislation, including, where relevant, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and any national implementing laws.
13.3 We may be required to collect identity verification information (“KYC”) from funded traders as a condition of access to funded accounts. Failure to complete KYC verification within the timeframe specified by the Company will result in the suspension of payout eligibility until verification is completed.
14. Account Inactivity and Duration
14.1 A funded account that remains inactive — meaning no trades are opened or closed — for a continuous period of 60 days may be subject to suspension or termination at the Company’s discretion.
14.2 The Company will make reasonable efforts to notify the User before taking any such action. Terminated inactive accounts shall not be eligible for reinstatement or refund.
14.3 The specific inactivity thresholds applicable to each product are set out in the relevant product-specific Terms.
15. Disclaimers
15.1 Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
15.2 The Company does not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components, and shall not be liable for any losses arising from reliance on information published on the Website.
16. Force Majeure
16.1 The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, governmental action, cyberattacks, power outages, telecommunications failures, broker or liquidity provider disruptions, or any other event of force majeure.
16.2 In such circumstances, the Company’s obligations shall be suspended for the duration of the event, and the Company shall make reasonable efforts to resume normal operations as soon as practicable.
17. Limitation of Liability
17.1 To the maximum extent permitted by applicable law, the Company shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or our services, including but not limited to loss of profits, loss of data, or loss of trading opportunity.
17.2 The Company’s total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the amount paid by you for the specific product or service giving rise to the claim. This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, strict liability, or otherwise.
18. Indemnification
18.1 You agree to indemnify, defend, and hold harmless NewEraProp, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses — including reasonable legal fees — arising out of or relating to your use of the services, your breach of these Terms, or your violation of any applicable law or third-party rights.
19. Modifications to Services and Terms
19.1 The Company reserves the right to modify, suspend, or discontinue any aspect of the Website or its services at any time, with or without notice, and shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
19.2 These Terms may be updated at any time, with the revised version posted on the Website bearing an updated effective date. Your continued use of the Website following publication of updated Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms regularly.
20. Termination of Access
20.1 The Company may suspend or terminate your access to the Website and all associated services at any time, without prior notice, for any reason, including but not limited to breach of these Terms.
20.2 You may terminate your account at any time by contacting us at support@neweraprop.com.
20.3 Upon termination for any reason, all rights granted to you under these Terms shall immediately cease, and no refund shall be due in respect of any unused portion of a purchased product.
21. Governing Law, Jurisdiction, and Dispute Resolution
21.1 These Terms shall be governed by and construed in accordance with the laws of Saint Lucia, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Eastern Caribbean Supreme Court, Saint Lucia Circuit.
21.2 In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation within thirty (30) days of written notice submitted to support@neweraprop.com.
21.3 Should the dispute remain unresolved at the conclusion of that period, either party may refer the matter to binding arbitration in accordance with the rules of the Caribbean Court of Justice, or such other arbitral body as the parties may agree in writing, before initiating formal legal proceedings.
21.4 Nothing in this clause shall prevent either party from seeking urgent interim relief from a court of competent jurisdiction.
22. Contact Information
22.1 For any questions, disputes, or concerns relating to these Terms or our services, please contact us at: support@neweraprop.com.