1. Introduction and Acceptance
1.1 These General Terms and Conditions (“Terms”) govern your access to and use of the website neweraprop.com (“Website”) and all associated services, products, and content provided by NewEraProp (“Company”, “we”, “us”, “our”).
1.2 By accessing or using the Website, registering an account, or purchasing any product or service, you (“User”, “you”) agree to be legally bound by these Terms in their entirety. If you do not accept these Terms, you must not access or use the Website or any of our services.
1.3 These Terms should be read together with any other specific terms applicable to individual products or services — such as Challenge Terms or Funded Account Terms — which are incorporated herein by reference.
2. About Us and Our Services
2.1 NewEraProp is a proprietary trading evaluation company. We provide simulated trading evaluation programs (“Challenges”) designed to assess and develop traders’ skills.
2.2 Users who successfully complete the relevant evaluation process and satisfy our requirements may be granted access to funded trading accounts under the Company’s proprietary trading program.
2.3 NewEraProp does not provide investment advice, financial advice, or regulated financial services of any kind. Our services are evaluation and simulation tools for professional trading skill assessment only.
2.4 Trading involves significant risk, and past performance is not indicative of future results. Progression through our evaluation does not guarantee continued success, profitability, or access to further stages of the program.
3. Risk Disclosure
3.1 You acknowledge and accept that trading in financial markets, even in a simulated or evaluation environment, carries inherent risks. The Company makes no representations or warranties regarding your ability to pass any evaluation phase, achieve any particular trading result, or generate profits.
3.2 Results achieved during evaluation phases are not indicative of results that may be achieved in any funded stage or in real market conditions.
3.3 By using our services, you confirm that you understand the nature of the products offered, that you are participating voluntarily, and that you have not been induced by any guarantee of profit or success.
3.4 Any trading performance statistics, example results, or case studies presented on the Website are for illustrative purposes only and do not constitute a guarantee or prediction of future outcomes.
4. Eligibility
4.1 You must be at least 18 years of age — or the age of majority in your jurisdiction, whichever is higher — to register and use our services. By registering, you represent and warrant that you meet this requirement and have the full legal capacity to enter into binding agreements.
4.2 Our services are not available to persons located in jurisdictions where such services are restricted or prohibited by applicable law. It is your sole responsibility to ensure that your use of our services complies with all laws applicable in your jurisdiction.
4.3 The Company reserves the right to refuse service or terminate accounts at its sole discretion, including where it determines that local restrictions apply.
5. Account Registration
5.1 To access most of our services, you must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5.2 You must notify the Company immediately upon becoming aware of any unauthorised use of your account or any security breach at support@neweraprop.com.
5.3 Each individual may only maintain one active account. Creating multiple accounts to circumvent rules, exploit promotions, or gain an unfair advantage is strictly prohibited and will result in the immediate suspension or permanent closure of all implicated accounts, with no right to a refund.
6. Our Products and Challenge Programs
6.1 We offer the following primary products:
- Instant Funding — a single-phase evaluation with immediate access to funded-equivalent trading conditions upon qualification.
- Match Prop Challenge — a two-phase evaluation program consisting of a Challenge phase followed by a Funded phase, each governed by specific trading parameters.
- Challenges for Traders — a structured evaluation program designed to assess traders through defined performance criteria.
6.2 All trading during evaluation and funded phases occurs within a simulated or proprietary environment. No real market capital is deployed by the User at any stage.
6.3 Each product has specific trading rules, performance targets, risk parameters, and profit-sharing arrangements, as detailed in the applicable product-specific Terms and Conditions.
7. Payments and Fees
7.1 Access to our Challenge programs requires payment of a one-time fee as displayed on the Website at the time of purchase. All fees are stated in United States Dollars (USD) unless otherwise indicated, and currency conversion for non-USD payments is subject to exchange rate fluctuations at the time of processing.
7.2 All payments are final and non-refundable unless expressly stated otherwise in these Terms or required by applicable law.
7.3 The Company reserves the right to modify pricing for future purchases at any time, though price changes will not affect products already purchased. Payments may be subject to applicable taxes in your jurisdiction, and you are solely responsible for any such taxes.
8. No Refund Policy
8.1 All purchases made on the Website are final and non-refundable. By completing a purchase, you acknowledge and agree to this policy in full.
8.2 The Company shall not issue refunds for Challenge fees regardless of performance outcome, including but not limited to disqualification, voluntary withdrawal, account breach, or failure to meet performance targets.
8.3 The Company shall equally not be liable for any losses arising from technical issues, market conditions, or any other circumstances affecting trading performance.
9. Profit Split and Payout Policy
9.1 Traders who successfully complete the evaluation process and are granted access to a funded account become eligible to receive a share of simulated profits generated in accordance with the applicable program terms. The profit split percentage and payout schedule applicable to each product are set out in the product-specific Terms and Conditions and are subject to change for future program cycles with reasonable notice.
9.2 Payout requests are subject to the following conditions:
- the trader must have met all performance targets and complied with all trading rules during the relevant period;
- the trader must have completed any required KYC verification;
- no breach of these Terms or the applicable program rules must have occurred.
9.3 The Company reserves the right to withhold, reduce, or cancel a payout where it has reasonable grounds to suspect a violation of these Terms, pending the outcome of any internal review.
9.4 Payouts shall be processed within the timeframe specified in the applicable product terms, and the Company shall not be liable for delays caused by third-party payment processors or KYC procedures.
9.5 Profit Split upgrade. Upon reaching the first 10% of profit on a funded account, the Trader may request an upgrade of the profit split to 70% Trader / 30% Company. Activation of the 70/30 split must be requested by sending an email to support@neweraprop.com, and approval of the upgrade is subject to verification of the Trader’s compliance with the program’s operating rules.
9.6 Once the upgrade has been requested, the 10% maximum drawdown will be calculated on the new balance. By joining the 70/30 split, the account will return to its initial (starting) balance, with all subsequent profits generated thereafter shared on a 70% Trader / 30% Company basis.
10. Breach, Suspension, and Reset Policy
10.1 In the event that a User breaches any trading rule or performance parameter applicable to their account — including but not limited to exceeding maximum drawdown limits, violating prohibited strategy rules, or engaging in conduct described in Section 11 — the Company may take one or more of the following actions: issue a formal warning; suspend the account pending review; permanently terminate the account; or forfeit any pending payouts.
10.2 Where permitted under the applicable product terms, a User whose account has been breached may purchase a reset in order to restart the evaluation from the beginning under the same program conditions. The availability, pricing, and conditions of resets are set out in the product-specific Terms and Conditions.
10.3 A reset does not constitute an acknowledgment of wrongdoing by the Company, nor does it entitle the User to any refund or credit in respect of the breached account.
11. Trader Conduct and Prohibited Activities
11.1 You agree to use our services solely for lawful purposes and in strict accordance with these Terms. The following activities are strictly prohibited and will result in immediate account suspension or permanent termination, forfeiture of any pending payouts, and permanent exclusion from all Company programs:
- operating multiple accounts using the same identity or in a coordinated manner to gain unfair advantages;
- hedging positions across multiple accounts held by the same individual or connected parties;
- engaging in high-frequency trading, latency arbitrage, tick scalping, news trading exploitation, grid trading in violation of program rules, or any strategy designed to exploit system weaknesses rather than genuine market analysis;
- sharing account access, credentials, or trading signals with third parties;
- using automated trading bots or Expert Advisors (EAs) in a manner that violates specific program rules;
- any form of market manipulation, fraudulent trading, or conduct designed to circumvent our evaluation criteria.
11.2 With particular regard to IP address usage, it is strictly prohibited for two or more distinct registered users to access or operate their respective accounts — whether in the Challenge or funded phase — from the same IP address. Each account must be accessed solely from network connections attributable to its registered holder.
11.3 The presence of the same IP address across accounts belonging to different individuals will be treated as evidence of prohibited conduct, including third-party account management, signal services, or coordinated trading activity, and all implicated accounts may be suspended or permanently terminated without refund.
12. Intellectual Property
12.1 All content on the Website — including but not limited to text, graphics, logos, images, data, and software — is the intellectual property of NewEraProp or its licensors and is protected by applicable intellectual property laws.
12.2 You may not reproduce, distribute, modify, create derivative works of, or commercially exploit any content from the Website without the Company’s prior written consent. Nothing in these Terms grants you any rights in or to the Company’s intellectual property except as expressly set forth herein.
13. Privacy and Data Protection
13.1 Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference and is available at neweraprop.com.
13.2 By using our services, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy. Both parties agree to comply with all applicable data protection legislation, including, where relevant, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and any national implementing laws.
13.3 We may be required to collect identity verification information (“KYC”) from funded traders as a condition of access to funded accounts. Failure to complete KYC verification within the timeframe specified by the Company will result in the suspension of payout eligibility until verification is completed.
14. Account Inactivity and Duration
14.1 A funded account that remains inactive — meaning no trades are opened or closed — for a continuous period of 60 days may be subject to suspension or termination at the Company’s discretion.
14.2 The Company will make reasonable efforts to notify the User before taking any such action. Terminated inactive accounts shall not be eligible for reinstatement or refund.
14.3 The specific inactivity thresholds applicable to each product are set out in the relevant product-specific Terms.
15. Disclaimers
15.1 Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
15.2 The Company does not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components, and shall not be liable for any losses arising from reliance on information published on the Website.
16. Force Majeure
16.1 The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, governmental action, cyberattacks, power outages, telecommunications failures, broker or liquidity provider disruptions, or any other event of force majeure.
16.2 In such circumstances, the Company’s obligations shall be suspended for the duration of the event, and the Company shall make reasonable efforts to resume normal operations as soon as practicable.
17. Limitation of Liability
17.1 To the maximum extent permitted by applicable law, the Company shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website or our services, including but not limited to loss of profits, loss of data, or loss of trading opportunity.
17.2 The Company’s total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the amount paid by you for the specific product or service giving rise to the claim. This limitation applies regardless of the theory of liability, whether in contract, tort, negligence, strict liability, or otherwise.
18. Indemnification
18.1 You agree to indemnify, defend, and hold harmless NewEraProp, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses — including reasonable legal fees — arising out of or relating to your use of the services, your breach of these Terms, or your violation of any applicable law or third-party rights.
19. Modifications to Services and Terms
19.1 The Company reserves the right to modify, suspend, or discontinue any aspect of the Website or its services at any time, with or without notice, and shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
19.2 These Terms may be updated at any time, with the revised version posted on the Website bearing an updated effective date. Your continued use of the Website following publication of updated Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms regularly.
20. Termination of Access
20.1 The Company may suspend or terminate your access to the Website and all associated services at any time, without prior notice, for any reason, including but not limited to breach of these Terms.
20.2 You may terminate your account at any time by contacting us at support@neweraprop.com.
20.3 Upon termination for any reason, all rights granted to you under these Terms shall immediately cease, and no refund shall be due in respect of any unused portion of a purchased product.
21. Governing Law, Jurisdiction, and Dispute Resolution
21.1 These Terms shall be governed by and construed in accordance with the laws of Saint Lucia, without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Eastern Caribbean Supreme Court, Saint Lucia Circuit.
21.2 In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation within thirty (30) days of written notice submitted to support@neweraprop.com.
21.3 Should the dispute remain unresolved at the conclusion of that period, either party may refer the matter to binding arbitration in accordance with the rules of the Caribbean Court of Justice, or such other arbitral body as the parties may agree in writing, before initiating formal legal proceedings.
21.4 Nothing in this clause shall prevent either party from seeking urgent interim relief from a court of competent jurisdiction.
22. Match Prop Challenge — Specific Terms
22.1 This Section sets out the additional terms governing the Match Prop Challenge (“Match Prop”) and operates as an extension and integral supplement to these Terms. By purchasing, activating, or otherwise using a Match Prop Challenge, you expressly accept this Section together with the entirety of these Terms and all other product-specific Terms incorporated herein. Acceptance of the Match Prop terms therefore constitutes acceptance of all of the Company’s Terms and Conditions in full. Where any conflict arises between this Section and the general provisions of these Terms, this Section shall prevail in respect of the Match Prop Challenge only.
22.2 Permitted use — match trading only. The Match Prop Challenge is provided solely for the purpose of match trading. It may be used exclusively through the FlowConnectApp platform in conjunction with a New Era Broker account, and strictly in accordance with the guides, configurations, and settings displayed within the FlowConnect platform. Only the settings indicated by the Company on FlowConnect may be used. Any use that differs from the foregoing — including but not limited to use outside FlowConnectApp, use with any broker other than New Era Broker, or the use of any configuration or settings other than those specified by the Company on FlowConnect — is strictly prohibited and will result in the closure of the account in whatever state it is found, whether in the challenge phase or the funded phase, with no right to any refund or payout.
22.3 Required broker deposit. Participation in the Match Prop Challenge requires the Trader to deposit the full corresponding amount on the New Era Broker side from the very outset. The full amount must be deposited from the start: it is not permitted to deposit a partial amount and contribute the remaining balance at a later stage (for example, only upon reaching the funded phase). The required deposit corresponds to 5% of the Match Prop account size, as follows:
- Match Prop $25,000 — required broker deposit of $1,250, to be deposited in full from the outset.
- Match Prop $50,000 — required broker deposit of $2,500, to be deposited in full from the outset.
22.4 The Trader acknowledges that the deposit amounts set out above are mandatory conditions of participation, and that failure to fund the New Era Broker account with the full required amount from the start may result in the account being ineligible, suspended, or closed, with no right to any refund or payout.
22.5 Payout request cadence. Payout requests in connection with the Match Prop Challenge may be submitted every 7 business days (that is, every seven working days, and not seven calendar days). Any reference to a seven-day payout cycle or weekly payouts — whether in these Terms, on the Website, or on any of the Company’s platforms — shall be construed as seven business days.
22.6 Minimum holding interval and market-event disclaimer. A minimum waiting period of 45 minutes must elapse before opening any position, both on the prop side and on the broker side. The Trader acknowledges and accepts that the Company is not responsible for any gap, slippage, requote, spread widening, execution delay, or any other event connected to trading or to market conditions in general — including sudden, unexpected, or adverse market events — that may result in losses or other unforeseen outcomes. The Trader assumes sole responsibility for managing such risks at all times.
22.7 Profit Split upgrade. Upon reaching the first 10% of profit on a Match Prop funded account, the Trader may request an upgrade of the profit split to 70% Trader / 30% Company. Activation of the 70/30 split must be requested by sending an email to support@neweraprop.com, and approval of the upgrade is subject to verification of the Trader’s compliance with the program’s operating rules. Once the upgrade has been requested, the 10% maximum drawdown will be calculated on the new balance. By joining the 70/30 split, the account will return to its initial (starting) balance, with all subsequent profits generated thereafter shared on a 70% Trader / 30% Company basis.
22.8 News calendar and reference time zones. All Traders operating in the funded phase are informed that the economic calendar available within the New Era Prop dashboard uses UTC+0 as its sole reference time zone. It is the Trader’s responsibility to verify and apply the correct time zone corresponding to their geographical location before executing any trading activity. For Traders residing or operating from Italy, the current local time zone is UTC+2; accordingly, all times displayed in the economic calendar must be interpreted by adding two (2) hours to the time shown on the dashboard — for example, an event scheduled for 12:00 (UTC+0) corresponds to 14:00 (UTC+2) in Italy. The No Trading News rule is active during the funded phase, and every Trader is required to review the economic calendar before entering the market and to fully comply with all trading restrictions applicable around macroeconomic news events. Failure to verify the correct time zone or to comply with the No Trading News rule shall remain the sole responsibility of the Trader, shall not be attributed to New Era Prop, and shall not constitute grounds for dispute, review, reversal, or cancellation of any action taken in accordance with the Company’s Terms and Conditions.
23. News Calendar and Reference Time Zones
23.1 All Traders operating in the funded phase are hereby informed that the economic calendar available within the New Era Prop dashboard uses UTC+0 as its sole reference time zone.
23.2 It is the Trader’s responsibility to verify and apply the correct time zone corresponding to their geographical location before executing any trading activity. For Traders residing or operating from Italy, the current local time zone is UTC+2; accordingly, all times displayed in the economic calendar must be interpreted by adding two (2) hours to the time shown on the dashboard. By way of example, if an economic event is scheduled for 12:00 (UTC+0), the corresponding time to be considered in Italy will be 14:00 (UTC+2).
23.3 The No Trading News rule is active during the funded phase. Consequently, every Trader is required to review the economic calendar available within the New Era Prop dashboard before entering the market and to fully comply with all trading restrictions applicable around macroeconomic news events.
23.4 Any error resulting from failure to convert the time zone, from incorrectly consulting the economic calendar, or from failure to comply with the trading windows established by the Company’s rules shall remain the sole responsibility of the Trader and shall not be attributed to New Era Prop, its employees, affiliates, partners, or service providers. Such circumstances shall not constitute grounds for dispute, complaint, review, reversal, account reinstatement, or cancellation of any action taken in accordance with the Company’s Terms and Conditions.
23.5 Trading during High-Impact news events (funded phase). The Trader acknowledges and agrees that, exclusively during the funded phase, it is prohibited to hold or open positions during High-Impact economic events (identified in red on the economic calendar). Accordingly, all open positions must be fully closed at least 15 minutes prior to the release of any High-Impact (red) news event, and no new position may be opened until at least 15 minutes after the publication of such event. Failure to comply with this provision constitutes a violation of the funded account rules and will result in the immediate termination of the account.
24. Operational Notice — Trading Opening Hours
24.1 All participants in the Match Trading system are informed that, in order to ensure the correct updating of trading data and the synchronisation of the systems involved, new trades cannot be opened between 00:00 and 02:00 (Italian time).
24.2 Accordingly, if midnight is reached and the Trader wishes to start a new trade for the following day, the Trader must wait until 02:00 before opening a new trade.
24.3 This provision applies regardless of daylight saving time or standard time and must always be considered by reference to the Italian time in effect.
24.4 Opening trades between 00:00 and 02:00 may invalidate the trade for the purposes of the correct functioning of the system. Traders are therefore required to strictly adhere to this operating time window.
25. Match Prop 50K — Account Structure and Funded Account Management
25.1 The Match Prop 50K is available for regular purchase through the official New Era Prop website in accordance with the platform’s standard procedures. For internal management and organisational purposes, the Match Prop 50K is allocated in the form of two separate accounts of $25,000 each, for a total nominal value of $50,000.
25.2 The two accounts are linked and managed jointly through the operating tools provided by the Company, allowing the Client to operate in a coordinated manner as required by the system. This allocation procedure is solely an internal organisational measure and does not entail any change to the financial, operational, or contractual conditions set forth for the Match Prop 50K, nor any reduction in the total nominal capital allocated.
25.3 Clients are free to purchase and own multiple Match Prop 50K accounts simultaneously, and there is no limitation on the number of challenge accounts that may be acquired or managed at the same time.
25.4 However, once the FUNDED stage has been reached, only one active $50,000 Funded account (consisting of two $25,000 accounts) may be traded at any given time. Accordingly:
- Clients may purchase and complete multiple challenges simultaneously;
- Clients may own multiple Match Prop 50K accounts;
- only one Match Prop 50K Funded account may be actively traded at any given time.
25.5 Any additional Match Prop 50K accounts already obtained in FUNDED status will remain inactive until the operational cycle of the currently active Funded account has been completed. Activation of another Match Prop 50K Funded account will only be permitted after the previous Funded account has completed its cycle, including in the event of loss or permanent closure of that account.
25.6 This limitation is an internal risk-management and operational policy and forms an integral part of these Terms. Any violation of this provision may result in the suspension or termination of the affected accounts.
26. Buy/Sell Button Function
26.1 Use of the Buy/Sell Button function is reserved for Clients operating in the funded phase.
26.2 The Client acknowledges and agrees that, before opening each trade, it is the Client’s sole responsibility to verify that all operating parameters have been correctly configured using the Autofill function. Once the configuration is complete, the Client need only confirm the opening of the trade using the Buy/Sell button.
26.3 The Client acknowledges and agrees that the Buy/Sell button does not allow manual selection of the trade direction. The choice between BUY and SELL is determined automatically by the system, in accordance with operational, management, and ecosystem-coverage needs.
26.4 Consequently, the Client is not entitled to manually select or change the trade direction and agrees to use the function exclusively as intended. Use of the service implies full acceptance of these Terms and Conditions.
27. Affiliate Program (IB) — Commission Calculation
27.1 By participating in New Era Prop’s Introducing Broker (IB) Program, the affiliate acknowledges and accepts the following terms and conditions regarding commission recognition.
27.2 Commissions awarded. IB commissions are awarded exclusively on the initial sale of products and services made by the client through the affiliate’s link or referral code, according to the percentages and methods established by the affiliate program.
27.3 Exclusion of add-ons and additional services. No commission will be awarded on any amounts subsequently paid by the client for top-ups, capital additions, upgrades, resets, scaling plans, account modifications, or any other additional services purchased after the initial sale.
27.4 Commission calculation basis. The commission is calculated only on the first purchase made by the referred client. Any subsequent payments made by the same client will not give rise to further commission accrual, unless otherwise communicated in writing by the Company.
27.5 Review and approval. All commissions are subject to review and approval by the Company. Any transactions that do not comply with these terms may be excluded from the commission calculation.
27.6 Acceptance of terms. By joining the IB Program, the affiliate acknowledges and agrees that commissions are earned only on the initial sale and not on any subsequent additions or upgrades made by the client.
28. Limitation of Liability — Platforms and Market Conditions
28.1 The Client acknowledges and agrees that New Era Broker, New Era Prop, and FlowConnect do not own or directly operate the technical infrastructure of the MatchTrader platform and, therefore, cannot be held liable for any malfunction, service interruption, delay in order execution, pricing error, connection problem, temporary unavailability of the platform, or any other technical anomaly attributable to MatchTrader or its technology providers.
28.2 The Client acknowledges that financial markets may be subject to extraordinary events, including but not limited to market gaps, high volatility, slippage, lack of liquidity, delays in order execution, and sudden price changes — events over which New Era Broker, New Era Prop, and FlowConnect have no control.
28.3 Consequently, New Era Broker, New Era Prop, and FlowConnect cannot be held liable for any losses, damages, lost profits, missed opportunities, or consequences arising directly or indirectly from such technical events or market conditions, regardless of their nature or origin.
28.4 Use of the services and platforms is the sole responsibility of the Client, who acknowledges and accepts the operational and technological risks associated with trading and the use of third-party platforms.
29. Contact Information
29.1 For any questions, disputes, or concerns relating to these Terms or our services, please contact us at: support@neweraprop.com.